Head of Creative Operations

We’re Beauty Pie. We’re the world’s first luxury beauty and wellness buyers’ club. And we’re disrupting the beauty industry, one face cream at a time.

Before we arrived on the scene, if you wanted really great beauty products, you had to shop at traditional beauty retail – and overpay for all the crazy markups. Now, our members have access to shop from the best-quality beauty and wellness products (from the leading labs in France, Switzerland, Italy, Germany, Japan, Korea, etc) and get a bigger piece of the Beauty Pie.

So, what will you be doing?

• Reporting to the Creative Director, you will lead the creative production team in delivering high-quality content across all platforms
• Oversee the production management status of projects from development, preparation, production, and post-production to delivery
• Closely collaborate with channel teams to align production goals with brand objectives
• Evaluate incoming briefs and make sure they are implemented and accommodated into the production pipeline, communicating deadlines and ensuring the smooth running of the content pipeline
• Develop and manage production schedules to ensure timely delivery of projects
• Monitor the progress of production and offer solutions to any production management problems that may arise
• Oversee the production budget, including drafting and negotiating project budgets, schedules, cash-flow and production plans
• Manage, develop and mentor a team of producers
• Source and manage vendor and freelancer relationships where needed to optimise resources
• Implement efficient workflows to streamline production processes
• Identify issues before they become problems, coming up with solutions and
• implementing them
• Ensure adherence to brand guidelines and creative standards across all outputs
• Oversee the implementation of the company policies and risk assessments on all of the productions

We believe it’s all about mindset, great skills, the right attitude and a fantastic work ethic. If you’re aligned to our values, excited about the opportunity, and you’re really good at what you do (even if you don’t tick all the boxes) apply anyway!

• Proactive, ambitious and energetic producer, looking for the opportunity to make your mark and achieve something remarkable
• Extensive hands-on experience in creative production
• Experience with content for digital channels, both highly-produced and shot on a phone
• Proven ability to manage complex production schedules and budgets
• Strong leadership and team management skills with a track record of developing production talent and building high-performing teams
• Expertise in production and project management tools and software, including Asana
• Strong awareness of commercial drivers within the business and industry
• Experience of leading change and introducing new ways of working including new technology and processes
• Exceptional organisational, multitasking and prioritisation abilities with the ability to work well under pressure
• Meticulous attention to detail and commitment to quality
• Experience working with both in-house teams and external vendors
• Strong problem-solving and decision-making skills, solution-oriented with a flexible and adaptable skillset and the ability to see the big picture
• Excellent communication and collaboration abilities
• Passion for delivering innovative and impactful content
• Flexible and resilient with the ability to work in a fast-paced environment
• Experience in beauty and startups is ideal

What makes someone ‘Beauty Pie’?

Our culture is our DNA. It defines who we are, how we operate and how we hire. And it all springs from our values, which are very important to us:

• Bring Your ‘A’ Game: Take ownership & accountability. Make sh*t happen. Grow. Support. Evolve. Invent. Be open-minded.
• Be Intelligently Rebellious: Challenge the status quo. Push boundaries. Embrace change. Think BIG.
• Be Customer Obsessed: Listen & learn. Take ownership. Act fast. Be humble & empathetic. Build & keep trust. Be grateful for feedback.
• It’s All For One (& One For All): Take advantage of collective intelligence. Act with integrity. Support & challenge. Embrace individuality. Do right by our company, our members, our colleagues & our environment.